Do you have any questions?  We have answers!

Check-in begins at 3 pm. If you arrive earlier, you can leave your bags in our luggage room for free. Use the common areas and bathrooms while you wait, or go out to discover Madrid and check in when you get back. 

Check-out is at 11 am, but if you don’t leave the city until later, don’t worry. You can leave your bags in our luggage room until 8 pm the day you check out, plus you can continue to use all the common areas and bathrooms.

No, but at Way Hostel Madrid we provide free coffee and churros from 8 am to 11 am so you can start your day off on the right foot.

No, Way Hostel Madrid provides free sheets and a pillowcase. 

NOTHING. We offer this service at no extra cost, so you can hop online and tell everyone about your exploits in Madrid. 

Please send an email to grupos@wayhostelmadrid.com

Since we’re located in the center of the city, you can walk to most of the main points of interest. If you need to go further, the best way to get around during the day is to use the metro or public buses. At nighttime, it’s best to take a taxi, although the metro is open until 1:30 am and there are night buses that run even later. The good news is that Madrid has some of the cheapest taxi fares in Europe. 

Each bed has a free locker in the room where you can keep your belongings. We recommend that you bring a padlock so you can lock your locker. You can also buy one at the reception. Each locker measures 27 x 46 x 91 cm. 

Unfortunately, we cannot accept reservations without a card. 

NO, there is no curfew at Way Hostel Madrid, so feel free to come and go as you please. Our reception is open 24 hours a day. 

At Way Hostel Madrid we have mixed-gender rooms and female-only rooms. 

Yes, you must call at least 48 hours in advance to receive a refund. Otherwise, you will be charged for the first night.

Yes, you can delight your travel companions and other backpackers by cooking some typical meals from your country in our fully equipped kitchen, open from 8 am to midnight. 

We will do our best to accommodate you and all your friends or family members in the same room. However, to ensure that you will all be sharing the same room, the best option is to book a private room. If you have any questions, please contact us at info@wayhostelmadrid.com and we will confirm if everyone in your party can be in the same room.

Yes, we recommend that you bring a padlock so you can lock your locker. But don’t worry, if you don’t have one, you can buy one at the Hostel reception.